Apologies: An Effective Means to Improve the Relationship between Physicians, Nurses, and Patients

Volume 13, 1-2
April 2024
Pages 1-3

Document Type : Letter

Authors

1 Ph.D student.MSN, Student Research Committee, Golestan University of Medical Sciences, Gorgan, Iran

2 Professor, School of Nursing and Midwifery, Golestan University of Medical Sciences, Gorgan, Iran

3 Associate Professor, School of Nursing and Midwifery, Golestan University of Medical Sciences, Gorgan, Iran

Keywords

  1. Dahan S, Ducard D, Caeymaex L. Apology in cases of medical error disclosure: Thoughts based on a preliminary study. PLoS One 2017 Jul 31;12(7):e0181854.
  2. Armstrong D. The power of apology: how saying sorry can leave both patients and nurses feeling better. Nursing times 2009 Nov 1;105(44):16-9.3.
  3. Gallagher TH, Waterman AD, Ebers AG, Fraser VJ, Levinson W. Patients' and physicians' attitudes regarding the disclosure of medical errors. Jama 2003 Feb 26;289(8):1001-7.
  4. Cleary M, Lees D, Lopez V. “Saying Sorry”: Some Strategies for Effective Apology within the Workplace. Issues in Mental Health Nursing 2018 Nov 2;39(11):980-2.
  5. Feo R, Rasmussen P, Wiechula R, Conroy T, Kitson A. Developing effective and caring nurse-patient relationships. Nursing Standard (2014+) 2017 Mar 8;31(28):54.