Analyzing the effect of reflective notes on the empathy of nursing students in oncology internship: a mixed study

Volume 14, 3-4
October 2025
Pages 40-50

Document Type : Original Article

Authors

1 Nursing and Midwifery Care Research Center, Department of Medical Surgical Nursing, School of Nursing and Midwifery, Isfahan University of Medical Sciences, Isfahan, Iran

2 Islamic azad university, najafabad branch, medical surgical nursing, Isfahan, Iran

3 Isfahan University of Medical Sciences, Klishad Hospital, Isfahan, Iran

Abstract
Introduction: Empathy is a vital component of the nurse–patient relationship and a cognitive attribute that facilitates understanding of patients’ experiences, concerns, and perspectives. Its development is essential in nursing education. While supportive interventions, student preparedness, communication skills, and well-designed educational strategies contribute to improved attitudes and experiences among nursing students in cancer care settings, many still find caring for cancer patients undergoing complex treatments to be challenging. Therefore, this study aimed to explore the impact of a reflective intervention on the empathy levels of nursing students during oncology internships.
Method and Materils: This single-group pre-test/post-test study utilized qualitative content analysis to examine the perspectives of nursing students through reflective writing. A total of 65 fifth- and seventh-semester nursing students were recruited via convenience sampling from Isfahan University of Medical Sciences and Najafabad Azad University during the second academic semester of 2019–2020. The students completed the Persian version of the Jefferson Scale of Empathy for Nursing Students before and after the intervention. Their written reflections were analyzed using the conventional content analysis method described by Graneheim and Lundman (2004).
Results: The findings revealed no statistically significant difference in empathy scores before and after the oncology internship (P > 0.05). Content analysis of barriers identified three main categories—environmental influences, ineffective resilience, and emotional empathy—with eight subcategories.
Conclusion: This study suggests that the complexities of clinical education and the interaction with cancer patients require structured support programs for nursing students during oncology internships. It also recommends that psychological dimensions and personal characteristics of students be considered in designing interventions that foster cognitive empathy and self-awareness throughout clinical education.
 

Keywords

Subjects
1. Nasello JA, Triffaux J-M. Focusing: A new challenger for improving the empathy skills of medical students. Complementary Therapies in Medicine 2020; 53:102536.
2. Catlow R, Aikins-Snyper F, Carson M, Jaggi A, Bench S. Empathy in Action in Healthcare (EACH): A mixed methods study of nurses' and therapists’ empathy. International Journal of Orthopaedic and Trauma Nursing 2020:100777.
3. Deng X, Chen S, Li X, Tan C, Li W, Zhong C, et al. Gender differences in empathy, emotional intelligence and problem-solving ability among nursing students: A cross-sectional study. Nurse Education Today 2023; 120:105649.
4. Williams CL. Therapeutic interaction in nursing. 2 ed: Jones & Bartlett Learning; 2008.
5. Barker M-E, Crowfoot G, King J. Empathy development and volunteering for undergraduate healthcare students: A scoping review. Nurse Education Today 2022; 116:105441.
6. Samarasekera DD, Lee SS, Yeo JH, Yeo SP, Ponnamperuma G. Empathy in health professions education: What works, gaps and areas for improvement. Medical Education 2023; 57(1):86-101.
7. O'Brien B, Graham MM. BSc nursing & midwifery students experiences of guided group reflection in fostering personal and professional development. Part 2. for discussion and innovation section. Nurse Education in Practice 2020:102884.
8. Balzer-Riley JW. Communication in Nursing-E-Book: Elsevier Health Sciences; 2019.
9. Garden R. Expanding clinical empathy: an activist perspective. Journal of General Internal Medicine 2009; 24(1):122-5.
10. Yang N, Xiao H, Cao Y, Li S, Yan H, Wang Y. Does narrative medicine education improve nursing students’ empathic abilities and academic achievement? A randomised controlled trial. Journal of International Medical Research 2018; 46(8):3306-17.
11. Adamson K, Sengsavang S, Charise A, Wall S, Kinross L, Balkaran M. Narrative training as a method to promote nursing empathy within a pediatric rehabilitation setting. Journal of pediatric nursing 2018; 42:e2-e9.
12. Levett-Jones T, Cant R, Lapkin S. A systematic review of the effectiveness of empathy education for undergraduate nursing students. Nurse education today 2019; 75:80-94.
13. Mahmoudi M, Ghorbani AA, Yazdani Charati J, Amini F, Alvandipour M. The Effectiveness of Story Reading on Increasing Empathy in Nursing Students: A Quasi-Experimental Study. Journal of Mazandaran University of Medical Sciences 2025; 34(242):90-101. (Persian)
14. Yu CC, Tan L, Le MK, Tang B, Liaw SY, Tierney T, et al. The development of empathy in the healthcare setting: a qualitative approach. BMC Medical Education 2022; 22(1):1-13.
15. Juniarta, Eka NGA, Ferawati Sitanggang Y. Empathy in Nursing Students: A Scoping Review. Journal of Holistic Nursing 2023; 0(0):08980101231163966.
16. Wang Q, Cao X, Du T. First-year nursing students’ initial contact with the clinical learning environment: Impacts on their empathy levels and perceptions of professional identity. BMC nursing 2022; 21(1):234.
17. Abouabdou S. Training Program for University Nursing Students to Reduce Lung Cancer Patient Emotional Distress. Journal of Thoracic Oncology 2019; 14(10, Supplement):S493.
18. Bagheri M, Ashouri E, Mohammadi Pelarti A. Nursing students’ reflections on the clinical learning environment of the oncology unit: a qualitative study. Journal of Qualitative Research in Health Sciences 2023; 12(3):129-36. (Persian)
19. Hedenstrom ML, Sneha S, Nalla A, Wilson B. Nursing student perceptions and attitudes toward patients with cancer after education and mentoring: integrative review. JMIR cancer 2021; 7(3):e27854.
20. Martos Martínez Á, Pérez-Fuentes MDC, Molero Jurado MDM, Simón Márquez MDM, Barragán Martín AB, Gázquez Linares JJ. Empathy, Affect and Personality as Predictors of Engagement in Nursing Professionals. International journal of environmental research and public health 2021; 18(8).
21. Bjerkvik LK, Hilli Y. Reflective writing in undergraduate clinical nursing education: A literature review. Nurse Education in Practice 2019; 35:32-41.
22. Ward J, Schaal M, Sullivan J, Bowen ME, Erdmann JB, Hojat M. Reliability and validity of the Jefferson Scale of Empathy in undergraduate nursing students. Journal of Nursing Measurement 2009; 17(1):73-88.
23. Ashghali Farahani M, Salehi T, Arab Ameri Z, Hajibabaee F, Hosseini AF, Ghaffari F. Empathy among undergraduate nursing students in Tehran University of Medical Sciences. Iranian Journal of Medical Ethics and History of Medicine 2016; 9(4):56-67.  (Persian)
24. Bas-Sarmiento P, Fernández-Gutiérrez M, Baena-Baños M, Romero-Sánchez JM. Efficacy of empathy training in nursing students: A quasi-experimental study. Nurse Education Today 2017; 59:59-65.
25. Everson N, Levett-Jones T, Pitt V. The impact of educational interventions on the empathic concern of health professional students: A literature review. Nurse education in practice 2018; 31:104-11.
26. Kav S, Citak EA, Akman A, Erdemir F. Nursing students' perceptions towards cancer and caring for cancer patients in Turkey. Nurse Education in Practice 2013; 13(1):4-10.
27. Mirlashari J, Warnock F, Jahanbani J. The experiences of undergraduate nursing students and self-reflective accounts of first clinical rotation in pediatric oncology. Nurse Education in Practice 2017; 25:22-8.
28. Locatelli C, Piselli P, Cicerchia M, Raffaele M, Abbatecola AM, Repetto L. Telling bad news to the elderly cancer patients: The role of family caregivers in the choice of non-disclosure – The Gruppo Italiano di Oncologia Geriatrica (GIOGer) Study. Journal of Geriatric Oncology. 2010;1(2):73-80.
29. Farzi S, Taleghani F, Yazdannik A, Esfahani M. Communication culture in cancer nursing care: an ethnographic study. Supportive Care in Cancer: Official Journal of the Multinational Association of Supportive Care in Cancer 2022; 30(2):615–623.
30. Ashouri E, Taleghani F, Memarzadeh M, Saburi M, Babashahi F. The perceptions of nurses, patients and family members regarding nurses' empathetic behaviours towards patients suffering from cancer: a descriptive qualitative study. Journal of Research in Nursing 2018; 23(5):428-43.
31. Sürücü HA, Topdemir EA, Baksi A, Besen DB. Empathic approach to reducing the negative attitudes of nursing undergraduate students towards cancer. Nurse Education Today 2021; 105:105039.
32. Kesbakhi MS, Rohani C. Exploring oncology nurses’ perception of the consequences of clinical empathy in patients and nurses: a qualitative study. Supportive Care in Cancer 2020; 28(6):2985.
33. Dal Santo L, Pohl S, Saiani L, Battistelli A. Empathy in the emotional interactions with patients. Is it positive for nurses too? Journal of Nursing Education and Practice 2014; 4(2):74.
34. Dvash J, Shamay-Tsoory SG. Theory of mind and empathy as multidimensional constructs: Neurological foundations. Topics in Language Disorders 2014; 34(4):282-95.
35. Kang SW, Choi EJ. The Relationship of Perceptions of Hospice and Palliative Care With Emotional Intelligence and Cognitive Empathy in Nursing Students. Journal of hospice and palliative nursing : JHPN : the official journal of the Hospice and Palliative Nurses Association 2020; 22(3):213-9.
36. Martingano AJ, Konrath S. How cognitive and emotional empathy relate to rational thinking: empirical evidence and meta-analysis. The Journal of social psychology 2022; 162(1):143-60.